FAQs

Frequently Asked Questions

  • My system did not perform like it did a couple months ago, what should I do?

    Depending on how long ago you changed your air filter, can determine why the system’s performance is not up to par.

  • Why is my display is not working on my thermostat?

    Please check to see if you need to replace a battery

  • What should I do if my outside system is frozen?

    Call a service technician at Pavlo Heating and Cooling Inc at 916-420-3801.

  • Why is my fan on all the time?

    Check the fan setting on your thermostat. Make sure to set your fan to "Auto".

  • What should I do if I notice an odor in my heater after summer?

    Don't worry. It is normal for the heater to start for the first time after summer.

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